|Dispatch Time||< 2 Working Days|
|UK Delivery Time (After Dispatch)||< 5 Working Days, Usually 2-3|
If your parcel has not arrived after 7 working days then please get in touch and we will look into the issue. Please note that some orders may be sent in more than one shipment.
Shared Address Notice
Please note that when orders are shipped to a shared address (businesses, universities, halls etc.) we are only responsible for delivery to the building at the first point of receipt (I.e reception desk, post room etc.). Once the parcel has arrived in the building our duties are complete and the responsibility is then shifted to the customer to locate the parcel, as per our delivery partners terms we are un-able to claim for lost items that have been successfully delivered to the listed address. Please consider this before placing an order, we would always recommend ordering to a private address where possible.
Our business returns address is a P.O Box address meaning that it can only receive parcels sent via Royal Mail. Any goods sent via any other courier will not be delivered and returned to the sender. Please do not make a purchase unless you are happy with these conditions.