In the run up to Christmas Royal Mail often experience delays, sadly with the added burden of the pandemic, safety measures & staff absences we have noticed a severe delay in the delivery speed of our orders.
To try counter the delay we have been sending items with Royal Mail 24HR / 1st Class. Under normal circumstances this is a next working day service however parcels have still been taking roughly 5 working days to arrive. Sadly the problem looks like it may worsen in the days closer to Christmas and so we are advising customers that orders may take up to 10 working days to arrive.
We would like to apologise for any inconvenience caused to our customers, we wish there was more we could do under these circumstances.